A. Dining Services supports Keene State College with Resident and Retail dining options as well as Catering, Athletic Concessions and Vending services.  If you’d like to offer feedback about any of our locations or services or if you have questions or comments, please share!

• Join our Facebook group and post your comments or questions.
• Use our online feedback form.
• Write a comment card or, in the Dining Commons, drop us a comment on a napkin and post it in the Dish Wash & Tray Drop area.
• Talk to, call or email any member of our team.

A. Your Owl Card (KSC Student ID) is your key to access your meal plan—and only you may use it. Your meal plan provides 19, 12, or 5 meals per week (up to 3 per day) from Sunday through Saturday. It can be used for meals at the Zorn Dining Commons (a.k.a. “The DC”) and the Hoot-n-Scoot, and in the L.P. Young Student Center at the Night Owl Café (a.k.a. “The NOC” or “Sizzler”).  If you have a Premium Meal Plan, it includes Meal Plan Dollars that you may also use to purchase menu and snack items at any of these locations plus Lloyd’s Marketplace and the Bean & Bagel, both located in the Student Center Food Court.

A. We’ve got choices!  Please visit our Locations & Menus page for more information.

A. All of our dining locations have different operating hours so you can be sure to find a meal or snack when you need one.  Visit our Locations & Menus page for specifics.

A.When you enter the DC, you will be required to swipe your Owl Card and insert your hand in the hand reader for scanning.  You can also pay for your meal before you go through to the dining area. If you are dining with a guest, you may use Meal Plan Dollars, Dining Dollars, Owl Cash, cash, credit/debit card, or guest meals to pay for any meals other than your own. Once inside the DC, you’ll find a buffet-style, all-you-care-to-eat restaurant. There are multiple food service stations, each serving a different type of food—pizza, a full service deli, stir fry (for breakfast we’ll create an omelet to order for you), salad bar, grill (smoothies and fried eggs to order in the morning) and vegan stations, as well as the “main entree” meal.  Feel free to mix and match—take what you like, as much as you need, and please feel free to go back for more if you’re still hungry.  Watch for special event meals in the DC throughout the semester!

As a sustainability practice, we no longer use trays. We ask you to be considerate of your fellow diners by leaving your table clean and bringing your plates, other dining implements, and waste to the moving racks in the “Dish Wash and Tray Drop” area as you leave the DC.  For your personal health and safety, you must wear shoes and a shirt at all times in the Dining Commons and Food Court areas.

A. Meal plans provide a maximum of three meals per day running Sunday through Saturday each week. For example, if you are out of meals at brunch on Saturday, you will have a new set of meals for the week on Sunday morning. If you’ve had three meals on any given day, you will need to wait until morning to access your next meal. You may, however, use Meal Plan Dollars, Dining Dollars, Owl Cash, Guest Meals, cash, or credit/debit cards to purchase additional meals in the DC. You also have the option to use these payment methods (with the exception of Gues Meals) to purchase menu items or snacks at other campus dining locations (Hoot-n-Scoot, Lloyd’s Marketplace, NOC Sizzler, Bean & Bagel Express).

A. No. The meal plan is just for you, so choose carefully the plan that suits your needs.

A. Yes. All meal plans, except the 5-meal plan, include two guest meal passes per semester to be used at any meal. Your guest may also join you by paying cash for an "All-You-Care-to-Eat" meal. Your friend cannot come in just to sit with you. Because this is an "All-You-Care-to-Eat" facility, we cannot monitor non-paying guests or guests who bring their own bag lunches.

A. The Hoot-n-Scoot and Night Owl Café Sizzlers are available for meal to-go options—you may also use Meal Plan Dollars, Dining Dollars, Owl Cash, cash or debit/credit cards to purchase menu and snack items at Lloyd’s Marketplace or the Bean & Bagel. The Dining Commons is a dine-in only "all-you-care-to-eat" facility.   You may take a cookie, an ice cream or a piece of fruit to-go.  So you may continue to enjoy your dining experience, please leave all service ware in the DC.  Food items that are taken from the Dining Commons will be confiscated and disposed of so please consider the wastefulness of your actions. Violations of this policy will be considered stealing and will be dealt with as such. Please consult the KSC Student Handbook if you have questions regarding this policy.

A. The Hoot-n-Scoot and Night Owl Cafe Sizzler are your meal "to-go" options—you may also use Meal Plan Dollars, Dining Dollars, Owl Cash, cash or debit/credit cards to purchase menu and snack items at Lloyd’s or the Bean & Bagel. Check the Hours Page to see when they are open.

A. The Dining Commons is an "All-You-Care-to-Eat" facility, and your meal plan only provides up to 3 meals (visits) per day. If you get hungry between meals and need a snack, you may use Meal Plan Dollars, Dining Dollars, Owl Cash, cash, or credit/debit cards to purchase snack items at the Hoot-n-Scoot, or Lloyd's Marketplace and the Bean & Bagel in the Student Center.

Enrollments and Changes typically go into effect by 4PM of the next business day. You can check the status of your meal plan online anytime at owlcard.netcardmanager.com

A. Although it is not possible add Meal Plan Dollars to your Owl Card account, you may add Dining Dollars , which is used in the same way and at the same places as Meal Plan Dollars. Or you may add Owl Cash, which is used in all the same dining locations plus snack & beverage vending machines on campus and at the concessions stand at KSC athletic events. Dining Dollars and Owl Cash deposits may be made online with a credit or debit card at owlcard.netcardmanager.com. The Owl Card Office can take cash or check deposits only between 8AM and 4:30PM Monday through Friday during each semester.

Parents and others may deposit Dining Dollars or Owl Cash to a student's account online using the student's 7-digit KSC Student ID number as the Patron ID on the Guest Log In Page.

A. The main difference is that Meal Plan Dollars are a set amount that is part of your meal plan each semester. Unused balances carry only from the Fall Semester to the Spring Semester and will expire at the end of the academic year when your Meal Plan ends.

Dining Dollars and Owl Cash are not tied to a meal plan in any way. They are both accepted at all of the campus dining locations. Owl Cash is also accepted at snack and beverage vending machines on campus, and at the concessions stand at KSC athletic events. Dining Dollars and Owl Cash accounts to not expire. They remain on your Owl Card as long as you are affiliated with KSC--as student, faculty or staff.

Dining Dollars and Owl Cash must remain on your account until graduation, withdrawal or separation from KSC. Upon written request, balances greater than $20.00 will be refunded after a deduction of a $20 processing fee. Written requests should be sent to the Owl Card Office, Keene State College, 229 Main Street, MS 3301, Keene NH 03435 or emailed to owlcard@keene.edu